Coronavirus Advice

If you suspect you have Coronavirus, or have been in contact with someone who has Coronavirus, please click the link below for further advice.
More Information
Welcome to Southmead Surgery

We are a forward-thinking, village practice, offering a personal and accessible service to promote your wellbeing and support your health needs

We are currently accepting new patients.
More Information
Online Patient Triage

To access our Online Patient Triage system click the link below.
More Information
News at Southmead

We are sorry to announe that as of 01 August 2019 our minor surgery service will no longer be available.
Ask NHS App

We are now linked with the Ask NHS App and you can access appointments through this service.

You can download this from Apple / Google App Store.
GP Training Practice

We are a GP training practice and regurarly have qualified doctors working with us undertaking post graduate training in General Practice.
Repeat Prescriptions

Repeat prescriptions for patients on long term treatment can be ordered via online patient services or in writing via the wooden box in the surgery foyer. We do not accept third party prescription requests or requests via email or telephone. We use the Electronic Prescribing Services (EPS) as do all our local pharmacies.
More Information
How To Help Us Help You

PLEASE keep your contact details up to date, especially your mobile number.

PLEASE cancel appointments if no longer required.

PLEASE register for online patient services to request medication and book appointments online.
Appointments

We offer a mix of pre-book and on-the-day urgent appointments. Pre-book appointments can be made up to a month in advance by speaking to a receptionist. Appointments for GPs, our minor injury / illness clinic and phlebotomist (blood tests) can also be made via online patient services.
More Information
Clinics & Services

We offer a range of enhanced services at the practice. including minor surgery, joint injections, travel vaccinations and contraceptive coil / implant fitting.
More Information

Useful information

SOUTHMEAD SURGERY - Although the door is locked, we have remained open throughout the year and will continue to do so.

Since 23rd March 2020 we have provided:

2,835 Telephone Consultations

618 Face to face GP appointments

521 Face to face Nurse appointments

949 Face to face Health Care Assistant Appointments

654 Phlebotomy appointments

3,416 Scripts issued

It is with regret that we have to publish the statement below:

Southmead Surgery is committed to doing everything possible to protect staff, patients and visitors from unacceptable behaviour, and has a 'zero tolerance' attitude of any incident that causes hurt, alarm, or distress.

Our practice staff are here to help you. Shouting or swearing or use of abusive or offensive language at practice staff will not be tolerated under any circumstances. Patients who are abusive will be removed from the practice list and will have to register with another GP Practice.

Furthermore, the practice will not hesitate to take legal action or inform the police whenever it is appropriate to do so.

The whole of the NHS, and especially GP surgeries are working under unprecedented levels of patient demand and expectation. We hope that patients will agree that our staff are our most valuable asset, and that verbal abuse or aggression is unacceptable.

Thank you very much in anticipation of your understanding.

Our Online Patient Triage system is now live!

Please click here to access the service.

Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet. Click here to find out more.

CORONAVIRUS UPDATE 1st JUNE 2020

SOUTHMEAD SURGERY is now in a phase of lock-down due to the COVID-19 pandemic to protect vulnerable patients and health care staff.

The majority of consultations will take place over the phone. If you think your condition will need to be seen face to face then please call BEFORE 10am.

We are beginning to offer some routine appointments, for example smears, coils and long term conditions.

You may be asked to wait at different entrances to the building. Please do not arrive early.
We will take your temperature before allowing you into the building.

To obtain an isolation note please follow the following link

https://111.nhs.uk/isolation-note

The majority of consultations will take place over the phone.

If you are dropping off a prescription request – please post it through the letter box on the side door (left hand side of building).

PLEASE DO NOT ORDER YOUR MEDICATION MORE THAN 14 DAYS IN ADVANCE, IT WILL BE REJECTED & THE REQUEST KEPT UNTIL IT IS DUE.

PLEASE DO NOT ORDER INHALERS IF YOU HAVE NOT HAD ONE IN THE LAST YEAR.

ALL prescriptions will be sent directly to the chemist – you will NOT be allowed into the building to collect a prescription. If you have not nominated a chemist it will be sent to Lloyds in Farnham Common as the default.

All letter correspondence will either be emailed or posted out to you – you will NOT be allowed into the building to collect paperwork.

IF YOU SUSPECT YOU MAY BE SUFFERING FROM CORONAVIRUS IT IS IMPORTANT THAT YOU ISOLATE YOURSELF & VISIT 111.NHS.UK

GDPR & INFORMATION GOVERNANCE

How We Look After Your Data (.docx 14KB)

GDPR Privacy Notice 2019-2020 (.docx 55KB)

GDPR Protecting Information - Training Practice (.rtf 43KB)

Primary Care Privacy Notice

COVID-19 Privacy Notice

Privacy notice relating to COVID-19 (.docx, 14KB)

Friends and Family TestClick here to participate in the test.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.