Coronavirus Advice

If you suspect you have Coronavirus, or have been in contact with someone who has Coronavirus, please click the link below for further advice.
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Welcome to Southmead Surgery

We are a forward-thinking, village practice, offering a personal and accessible service to promote your wellbeing and support your health needs

We are currently accepting new patients.
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Online Patient Triage

To access our Online Patient Triage system click the link below.
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News at Southmead

We are sorry to announe that as of 01 August 2019 our minor surgery service will no longer be available.
GP Training Practice

We are a GP training practice and regurarly have qualified doctors working with us undertaking post graduate training in General Practice.
Repeat Prescriptions

Repeat prescriptions for patients on long term treatment can be ordered via online patient services or in writing via the wooden box in the surgery foyer. We do not accept third party prescription requests or requests via email or telephone. We use the Electronic Prescribing Services (EPS) as do all our local pharmacies.
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How To Help Us Help You

PLEASE keep your contact details up to date, especially your mobile number.

PLEASE cancel appointments if no longer required.

PLEASE register for online patient services to request medication and book appointments online.
Appointments

We offer a mix of pre-book and on-the-day urgent appointments. Pre-book appointments can be made up to a month in advance by speaking to a receptionist. Appointments for GPs, our minor injury / illness clinic and phlebotomist (blood tests) can also be made via online patient services.
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Clinics & Services

We offer a range of enhanced services at the practice. including minor surgery, joint injections, travel vaccinations and contraceptive coil / implant fitting.
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Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet. Click here to find out more.

Useful information

LIFTING OF RESTRICTIONS

Please be aware that Southmead Surgery’s policy on face coverings and social distancing will remain unchanged from 19^th July despite the general relaxation of rules. This is in keeping with all other healthcare organisations. We will expect all patients to continue to wear a facemask when coming to the surgery unless you have a medical exemption. We will continue to triage all consultations on the phone throughout the summer and arrange to see patients face to face as clinically appropriate. Thank you for your understanding

SHARING OF INFORMATION

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice

COVID 19 Vaccine

UPDATED 25/05/21 - This morning we held our final COVID Vaccination Clinic. We have given 4,551 vaccines. We would like to thank all our staff for the extra time they have given and to all the volunteers who have helped us, with transporting patients and help at Chalfont. Without you all it would not have been possible.

Regarding certificates or evidence about your COVID vaccination status.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available in the NHS app from 17th May 2021 and in some of the other apps that provide you with Patient online services.

The NHSapp can be downloaded from:
https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone/iOS
https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for Android.

If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

If you already have access/ login details for patient online services, for example "Patient Access", you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. The letter may to take another 5 days to reach you, or more if postal services are affected. Please take account of this when making your plans.

COVID - How to Self Manage Recovery:

https://www.oxfordhealth.nhs.uk/wp-content/uploads/2020/09/OH-090.20-Post-COVID-Leaflet.pdf

Post COVID Mental Helath Issues:

https://www.oxfordhealth.nhs.uk/publication/coronavirus/

It is with regret that we have to publish the statement below:

Southmead Surgery is committed to doing everything possible to protect staff, patients and visitors from unacceptable behaviour, and has a 'zero tolerance' attitude of any incident that causes hurt, alarm, or distress.

Our practice staff are here to help you. Shouting or swearing or use of abusive or offensive language at practice staff will not be tolerated under any circumstances. Patients who are abusive will be removed from the practice list and will have to register with another GP Practice.

Furthermore, the practice will not hesitate to take legal action or inform the police whenever it is appropriate to do so.

The whole of the NHS, and especially GP surgeries are working under unprecedented levels of patient demand and expectation. We hope that patients will agree that our staff are our most valuable asset, and that verbal abuse or aggression is unacceptable.

Thank you very much in anticipation of your understanding.

Our Online Patient Triage system is now live!

Please click here to access the service.

CORONAVIRUS

SOUTHMEAD SURGERY is now in a phase of lock-down due to the COVID-19 pandemic to protect vulnerable patients and health care staff.

The majority of consultations will take place over the phone. If you think your condition will need to be seen face to face then please call BEFORE 10am.

We are offering routine appointments, for example smears, coils and long term conditions.

You may be asked to wait at different entrances to the building. Please do not arrive early.

To obtain an isolation note please follow the following link

https://111.nhs.uk/isolation-note

The majority of consultations will take place over the phone.

If you are dropping off a prescription request – please post it through the letter box on the side door (left hand side of building).

PLEASE DO NOT ORDER YOUR MEDICATION MORE THAN 14 DAYS IN ADVANCE, IT WILL BE REJECTED & THE REQUEST KEPT UNTIL IT IS DUE.

PLEASE DO NOT ORDER INHALERS IF YOU HAVE NOT HAD ONE IN THE LAST YEAR.

ALL prescriptions will be sent directly to the chemist – you will NOT be allowed into the building to collect a prescription. If you have not nominated a chemist it will be sent to Lloyds in Farnham Common as the default.

All letter correspondence will either be emailed or posted out to you – you will NOT be allowed into the building to collect paperwork.

IF YOU SUSPECT YOU MAY BE SUFFERING FROM CORONAVIRUS IT IS IMPORTANT THAT YOU ISOLATE YOURSELF & VISIT 111.NHS.UK

GDPR & INFORMATION GOVERNANCE

How We Look After Your Data (.docx 14KB)

GDPR Privacy Notice 2019-2020 (.docx 55KB)

GDPR Protecting Information - Training Practice (.rtf 43KB)

Primary Care Privacy Notice

COVID-19 Privacy Notice

Privacy notice relating to COVID-19 (.docx, 14KB)

Friends and Family TestClick here to participate in the test.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.