COVID RULES

Although face masks will no longer be mandatory in public places from Thursday 27th January it is still an NHS requirements for all patients to wear face masks when visiting the surgery

SHARING OF INFORMATION

https://www.buckinghamshireccg.nhs.uk/primary-care-privacy-notice/

Practices are legally required to share data with NHS Digital – this is mandated by the Secretary of State and there is a legal basis to do so

For patients with queries regarding the data collection including opt-out forms:

Collecting GP Data - advice for the public - NHS Digital:

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/advice-for-the-public

COVID 19

IF YOU SUSPECT YOU MAY BE SUFFERING FROM CORONAVIRUS IT IS IMPORTANT THAT YOU ISOLATE YOURSELF & VISIT 111.NHS.UK

 We will expect all patients to continue to wear a facemask when coming to the surgery unless you have a medical exemption.

Regarding certificates or evidence about your COVID vaccination status.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available in the NHS app from 17th May 2021 and in some of the other apps that provide you with Patient online services.

The NHSapp can be downloaded from:
https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone/iOS
https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for Android.

If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

If you already have access/ login details for patient online services, for example "Patient Access", you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine.  The letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans.

COVID - How to Self Manage Recovery:

https://www.oxfordhealth.nhs.uk/wp-content/uploads/2020/09/OH-090.20-Post-COVID-Leaflet.pdf

Post COVID Mental Health Issues:

https://www.oxfordhealth.nhs.uk/publication/coronavirus/

It is with regret that we have to publish the statement below:

Southmead Surgery is committed to doing everything possible to protect staff, patients and visitors from unacceptable behaviour, and has a 'zero tolerance' attitude of any incident that causes hurt, alarm, or distress.

Our practice staff are here to help you. Shouting or swearing or use of abusive or offensive language at practice staff will not be tolerated under any circumstances. Patients who are abusive will be removed from the practice list and will have to register with another GP Practice.

Furthermore, the practice will not hesitate to take legal action or inform the police whenever it is appropriate to do so.

The whole of the NHS, and especially GP surgeries are working under unprecedented levels of patient demand and expectation. We hope that patients will agree that our staff are our most valuable asset, and that verbal abuse or aggression is unacceptable.

Thank you very much in anticipation of your understanding.

Our Online Patient Triage system is now live!

Please click here to access the service.