ask first. Available 24/7. Check your symptoms. Find local services. Need an appointment? Self care advice. Have an enquiry? Start here

Get the NHS App Download on the App Store or Get It from Google Play

Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet. Click here to find out more.

Online booking of appointments has been suspended on advice from NHS England. This is because we need to triage all appointments to mitigate the risks associated with potentially infected patients attending the Practice.
To book an appointment please telephone the surgery.

Useful information



Following Sunday’s announcement Southmead Surgery will now be deploying staff to support the COVID vaccination programme at Burnham Health Centre.

You can only book your COVID vaccination on the National Booking Website or by calling 119.  Southmead Surgery cannot help you 

As per National Guidance we will not be seeing any routine appointments until the New Year.  A skeleton staff will remain at Southmead in order to deal with all emergency appointments and any patients who have concerns regarding cancer.

Booked Nurse Appointments will continue.

We apologise for any inconvenience and are grateful for your understanding









Practices are legally required to share data with NHS Digital – this is mandated by the Secretary of State and there is a legal basis to do so


For patients with queries regarding the data collection including opt-out forms:


Collecting GP Data - advice for the public - NHS Digital:








 We will expect all patients to continue to wear a facemask when coming to the surgery unless you have a medical exemption.


Regarding certificates or evidence about your COVID vaccination status.

We are unable to issue this certificate at the practice.


Please see for further information.


Proof of your vaccination status will be available in the NHS app from 17th May 2021 and in some of the other apps that provide you with Patient online services. 


The NHSapp can be downloaded from: for iPhone/iOS for Android.


If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per


If you already have access/ login details for patient online services, for example "Patient Access", you may use this.


Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine.  The letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans. 


COVID - How to Self Manage Recovery:


Post COVID Mental Helath Issues:






It is with regret that we have to publish the statement below:

Southmead Surgery is committed to doing everything possible to protect staff, patients and visitors from unacceptable behaviour, and has a 'zero tolerance' attitude of any incident that causes hurt, alarm, or distress.

Our practice staff are here to help you. Shouting or swearing or use of abusive or offensive language at practice staff will not be tolerated under any circumstances. Patients who are abusive will be removed from the practice list and will have to register with another GP Practice.

Furthermore, the practice will not hesitate to take legal action or inform the police whenever it is appropriate to do so.

The whole of the NHS, and especially GP surgeries are working under unprecedented levels of patient demand and expectation. We hope that patients will agree that our staff are our most valuable asset, and that verbal abuse or aggression is unacceptable.

Thank you very much in anticipation of your understanding.

Our Online Patient Triage system is now live!

Please click here to access the service.



The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Local Services, Let
Dr Ian Hart - Pain Management Consultant Arts Educational School