CALL 01753 643195 / 644414
- Appointments can be made up to a month in advance by using the online patient access service, telephoning reception or by visting the reception desk.
- Please be aware that availability may be limited for apointments requested only a day or so ahead.
- To help those people who need urgent appointments, please do not ask to be seen immediately unless you believe it is really necessary.
- Receptionists will ask for brief details as to the reason for your appointment, this is to ensure you are seen by the most suitable clinician. Your doctor may not be the only one who can help you. There may be a nurse who can help you sooner, rather than having to wait for the doctor.
Please arrive on time for your appointment.
An appointment is for one person only. If another member of your family needs to be seen or discussed, more time will be required and a separate appointment should be made.
Monday mornings - all appointments are released at 8:30am, you will be given a time to attend.
A few spaces are set aside in the surgery for URGENT problems. If you need an URGENT appointment please make this clear to the receptionist.
Requests for on the day appointments will by triaged by the receptionists.
Book Appointments Online
Appointments can be made online, please ask at Reception for your password & instructions.
If you cannot keep your appointment, please let us know as soon as possible. We can make you another appointment if required and fit someone else into your space.
Patients who persistently fail to attend for their appointments will be removed from the practice list.
If you have a lot to discuss, please advise the receptionist who can give you a longer appointment thus avoiding delays to other patients. This also applies when you are making an appointment for a medical examination.
If you are confronted by a serious problem such as severe chest pain or profuse bleeding, call an ambulance (tel: 999) before calling the surgery.
Improved Access to GP Appointments
Wycombe Southern Improved Access Service
Local GPs are working together to offer patients better access to appointments in General Practice in Buckinghamshire, known as the ‘Improved Access’ Service. This means that you can now book an appointment in a practice local to you:
· Up until 8pm from Monday to Friday
· From 9am until 1pm on Saturday
· From 9am until 1pm on Sunday (at one of the three FedBucks Improved Access Hubs located across the county)
Southern Improved Access GP Surgeries
Patients registered with any GP Surgery within Southern will be able to access this service via the participating surgeries in their area. In Southern these surgeries are:
- · Burnham Health Centre
- · The Ivers Practice
- · The Misbourne Practice
- · Denham Medical Centre
- · The Hall Practice
- · The Allan Practice
- · Southmead Surgery
- · Threeways Surgery
· FedBucks Improved Access Hubs located at Wycombe Hospital, Stoke Mandeville Hospital and Threeways Surgery, Stoke Poges (Sundays and Bank Holiday weekends only).
All appointments need to be pre-booked, either in advance or on the day.
How to book an Improved Access appointment
Ring your GP Surgery as normal. If you would like an Improved Access appointment, the reception staff will tell you where clinics are being held on what day, and the times of the available appointments. A convenient appointment will be booked for you. If you use this service, it is very likely that you will be seen by a clinician from another surgery and not your own GP. The receptionist at your GP surgery will be able to provide details on this service to help you book an appointment.
This is NOT a walk in service – if you need urgent medical advice after 6.30pm, please phone NHS 111. NHS 111 will enable you to talk to a GP and book an urgent GP appointment if necessary. You can also use our local online symptom checker, Health Help Now (http://bucks.healthhelpnow.nhs.uk/) to help to find the right service in Buckinghamshire for your health needs.