Welcome to Southmead Surgery PPG
Next PPG Meeting 8th May 2019, 18:00-19:00, Southmead Surgery, Farnham Common. Everybody welcome.
The Patient Participation Group was formed in November 2016 and is a group of volunteers seeking to support and enhance the services provided by the Practice. The PPG aims to contribute to quality improvement by encouraging co-operation, collaboration and consultation. They are not a complaints processing service but do welcome constructive criticism and ideas.
The PPG committee is elected once a year at the AGM in March and current memberships are displayed on the Practice notice board in the foyer. If you would like to Join the PPG then please drop a note into the PPG box or contact the Secretary, or alternatively please click here to download and complete the form, or click here to complete the form
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998.
The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.
Please note that no medical information or questions will be responded to
Patient Participation Group Membership
All registered patients are welcome to join the PPG although, in the interests of effective decision making, membership of the core is limited to 12-15. Specialist sub-groups may be formed to deal with specific topics utilising individual skills and interests. Our group meets regularly approximately every 4 -5 weeks.
The PPG has a Constitution in place and can be viewed here.
A key objective is to involve patients from a cross section of the practice population and to establish patient reference groups. How the group communicates with a wide cross section of the Practice population is a key issue. Apart from more conventional means of communication.
Patient and public experience and engagement is a key priority for GP consortia as outlined in the Department of Health White Paper ‘Equality and Excellence: Liberating the NHS’.
Under the government proposals PPG’s will have an increasingly important role in helping to give patients a say in the way services are delivered to best meet their needs, and the needs of the local community.
We look forward to hearing from you and discussing your ideas.
The Current (2017-2018) patient group are:
|Core Team Members
|Sue Hazell (By Invitation)
Ground Rules (Terms of Reference)
- The Group is not a forum to air individual complaints and issues
- We advocate open and honest communication challenge between individuals
- All views are valid and will be listened to, ask for help, and support each other
- Silence indicates agreement – speak up, but always go through the Chair
- Racism and discrimination will not be tolerated
- No phones or other disruptions during meetings
- We will start and finish on time and stick to the agenda
- All communications issued by the PPG will first be agreed by the Group
- No communications about the group will be issued by individual members
- A review of the PPG’s progress action plan and membership will take place after 12 months…. To be agreed with the PPG
- Brief notes (not detailed minutes) will be made recording key actions and decisions only notes will be included in the public domain and will not include confidential matters
- A Chairperson and Secretary shall be appointed on a regular basis to be decided by the group
- The Chair shall be in post for a period of one (1) year, but can be re- elected
- The Chair and Secretary must be members of this practice, all members of PPG must be patients
NHS / N.A.P.P Support for PPG's
Currently there are around 1250 PPGs affiliated to N.A.P.P. (National Association for Patient Participation). Research carried out by the NHS Information Centre in January 2009 revealed that 40% of English practices had a PPG. There has been significant growth and the latest estimate suggests that the figure is around 75%.
In practice, PPGs can play a number of roles, including:
- Advising the practice on the patient perspective
- Organising health promotion events
- Communicating with the wider patient body
- Running volunteer services and support groups to meet local needs
- Carrying out research into the views of those who use the practice (and their carers)
- Influencing the practice or the wider NHS to improve commissioning
- Fundraising to improve the services provided by the practice
Southmead Surgery is a member of N.A.P.P (National Association for Patient Participation) and has access to the documentation and tools to enable PPG’s to progress.
Further information on N.A.P.P activities and resources can be found at: https://www.napp.org.uk/bestprac.html
PPG & Social Media
PPGs can use social media to help reach and engage their practice population. It is a quick and easy way to let patients know what the PPG are doing, share healthcare information and hints and tips.
Southmead Surgery PPG will be investigating the implementation of virtual PPG’s with the aid of social media in order to reach out to people that cannot get to traditional PPG meetings and those who choose not to attend meetings but are interested. The N.A.P.P has a useful site on setting up Virtual PPG. http://www.napp.org.uk/virtualppgs.html